At the moment, Team Workspaces include a general team chat and private direct messages between members. In the next update (version 2.16), you'll also be able to create separate channels with custom participant lists.
Using Chaos Control Chats offers several important advantages.
First, there's no need to pay for a separate business messenger. Chats are included with your Team Workspace license alongside all other collaboration features.
Second, chats are available on every platform and avoid the problems associated with many third-party messengers, which may be blocked in some regions.
Finally, Chaos Control Chats are already integrated with Team Workspace tasks. For example, clicking a task link in a conversation opens the task directly from the chat. Likewise, any chat message can be turned into a task with a single click.
And this is just the beginning. Upcoming updates will add file sharing, Chaos Control AI participation in conversations, and much more.